Skillsone.com Customer Satisfaction Survey
Welcome to CPP, Inc.'s Skillsone.com Customer Satisfaction Survey. Please take a few minutes to provide your feedback. The more you tell us (and in detail), the better able we are to provide you with a SkillsOne.com experience that meets your needs.
1.
Typically, how often do you visit SkillsOne.com?
5 or more visits per week
1-4 visits per week
1 visit every two weeks
1 visit per month
Fewer than 12 visits per year
2.
How satisfied were you with the overall functionality of Skillsone.com?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Comment:
3.
How satisfied were you with the ease of generating client reports?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
I didn't generate reports
Comments:
4.
Were you able to find everything you needed to accomplish your task today?
Yes
No
5.
If you could not find everything you needed to accomplish your task today, what were you trying to accomplish, and what was the challenge?
6.
Is there a feature you would like to see added to SkillsOne.com?
7.
Based on your most recent CPP experience, how likely are you to repurchase again from CPP?
*
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
Comment:
8.
We want to provide you with an excellent customer experience. If you would like a Customer Service Representative to contact you about your recent experience, please provide your contact information below.
Your Name
Contact Phone Number
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