Scoring Bureau Customer Satisfaction Survey
Welcome to CPP Inc.'s Scoring Bureau Customer Satisfaction Survey. Take this survey if you use prepaid answer sheets sent to our Washington, D.C. scoring bureau. We appreciate your feedback.
1.
When was your last interaction with CPP, Inc.?
Within the last week.
Within the last month.
Within the last 6 months.
Within the last year.
More than one year ago.
Other, please specify
2.
How satisfied were you with the CPP representative's knowledge and ability to meet your needs during your last interaction?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Please Comment:
3.
How satisfied were you with the time it took to resolve your request?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Please Comment:
4.
How satisfied were you with the CPP representative's courtesy and professionalism?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Please Comment:
5.
Based on your recent CPP experience, how likely are you to recommend CPP as a vendor of choice?
*
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
Please Comment:
6.
Based on your most recent CPP experience, how likely are you to repurchase again from CPP?
*
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
Please Comment:
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